> For the complete documentation index, see [llms.txt](https://help.sortpin.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.sortpin.com/faqs/how-to-clear-cache-to-speed-up-the-sortpin.com-extension.md).

# How to Clear Cache to Speed Up the SortPin.com Extension

Clearing cached data in the SortPin extension can **fix slow loading**, **free up storage**, and **resolve sync issues**. Follow the 4 steps below.

## ✅ Step-by-Step Instructions

<figure><img src="/files/HDRz25zFJKjUnEyItovn" alt="Open SortPin extension and click Delete Data button"><figcaption><p>Open SortPin extension and click Delete Data button</p></figcaption></figure>

### Step 1 — Open the SortPin Extension

Click the **SortPin icon** in your browser's extension toolbar (see red arrow in the image above).

### Step 2 — Access the Dashboard

The extension panel opens, showing your **dashboard with stats and action buttons**.

### Step 3 — Click "Delete Data"

Look for the **"Delete data"** button (with the 🗑️ trash bin icon) and click it.

<figure><img src="/files/LBKdWjKdYNtUn53dGvZq" alt="Confirm deletion popup in SortPin extension"><figcaption><p>Confirm deletion popup in SortPin extension</p></figcaption></figure>

### Step 4 — Confirm Deletion

A pop-up will appear. Click the red **"Delete it 🤢"** button to permanently remove your saved data.

⚠️ **Note:** This action cannot be undone. All cached stats and saved pin history will be erased.

## 💡 Why Clear Cache in SortPin?

* ⚡ **Boost extension speed** and overall performance
* 💾 **Free up storage** from old stats and pin history
* 🔧 **Fix loading or syncing issues** that don't resolve with refresh
* 🧹 **Start fresh** if you switched Pinterest accounts

## 🧼 How Often Should You Clean Cache?

SortPin **automatically cleans your data every 7 days** — but you can do it manually anytime for optimal performance.

## 🛠️ Still Slow After Clearing Cache?

Try these next steps:

* Restart your Chrome browser
* See: [If SortPin is not working despite being installed](/faqs/if-sortpin-is-not-working-despite-being-installed-what-should-i-do.md)
* See: [How to Create a New Chrome Profile](/faqs/how-to-create-a-new-profile-for-chrome.md) (fresh start)

{% hint style="info" %}
💬 **Still slow?** Our [chat support](https://go.crisp.chat/chat/embed/?website_id=48b6c12a-2212-4be1-9e27-2dad7e2d5fb0) team can help diagnose.
{% endhint %}


---

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