# If sortpin is not working despite being installed, what should I do?

Most of the causes are due to you disabling the sortpin so the sortpin does not display data for you. Therefore, the solution is: \
**Step 1:** You remove the sortpin from the browser. Then you reinstall it. 

**Step 2:** Click on the sortpin bar in the middle and top left corner of the screen. 

<figure><img src="https://2471944289-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1dyhQmzVZzoiyGruwgGi%2Fuploads%2Ff8o55nHOsGWDq01wY3O2%2Fimage.png?alt=media&#x26;token=0a29210a-e7aa-429a-8760-15d8435f989a" alt=""><figcaption></figcaption></figure>

**Step 3:** Click on the home icon.&#x20;

<figure><img src="https://2471944289-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1dyhQmzVZzoiyGruwgGi%2Fuploads%2FV0G0SpNdIXm71dkt9rZm%2Fimage.png?alt=media&#x26;token=3a44409d-14ab-4339-b1c7-ce086a063770" alt=""><figcaption></figcaption></figure>

**Step 4:** Turn On (then refresh the browser).&#x20;

<figure><img src="https://2471944289-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1dyhQmzVZzoiyGruwgGi%2Fuploads%2Fy8zaJr6eb7Ya8Agp6egW%2Fimage.png?alt=media&#x26;token=50850b53-3f5e-46d4-93ac-efbd9109f6b6" alt=""><figcaption></figcaption></figure>

You will see the data displayed from the sortpin. \
If you still encounter errors, do not hesitate to contact us. We will help you.