> For the complete documentation index, see [llms.txt](https://help.sortpin.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.sortpin.com/displaying-data-slowly.md).

# Displaying data slowly

If SortPin loads slowly or freezes when browsing Pinterest, there are typically **2 main causes** — both easy to fix.

## ⚡ Quick Fix Decision Tree

| Symptom                                | Likely Cause            | Fix                                                  |
| -------------------------------------- | ----------------------- | ---------------------------------------------------- |
| 🌐 SortPin slow today, was fast before | Network or server issue | [Wait 5-10 minutes](#cause-1-slow-network-or-server) |
| 🐌 SortPin gradually slowed over weeks | Too much cached data    | [Clear data](#cause-2-too-much-stored-data)          |
| 💾 Always slow, even fresh install     | Low RAM / old computer  | [Optimize usage](#-pro-tip-collect-then-clean)       |

***

## 🌐 Cause 1: Slow Network or Server

Sometimes Pinterest's servers or your internet connection is temporarily slow.

### Solution

Wait about **5-10 minutes**, then refresh Pinterest and try SortPin again.

> 💡 If slowness persists for hours, it's likely Cause 2 (too much data), not network.

***

## 💾 Cause 2: Too Much Stored Data

SortPin saves all the data you scan from Pinterest **on your computer** so you can browse stats and collections later. The more data you accumulate, the slower SortPin gets — because performance depends on your **RAM and hard drive**.

### Solution — Delete Stored Data

Open SortPin and click the **"Delete data"** button to clear the cache.

<figure><img src="/files/FaFBS0zt1n9qUAnW2k1y" alt="Click Delete data button in SortPin"><figcaption></figcaption></figure>

### Alternative — Delete Database Manually

You can also enter SortPin's data manager to selectively delete:

<figure><img src="/files/djj1qA1U4txX8WcDauKO" alt="SortPin database manager"><figcaption></figcaption></figure>

<figure><img src="/files/cvuoPVJ03nDjedXkHDTG" alt="Delete database entries"><figcaption></figcaption></figure>

> 📚 Full guide: [How to Clear Cache to Speed Up SortPin](/faqs/how-to-clear-cache-to-speed-up-the-sortpin.com-extension.md)

***

## 💡 Pro Tip: Collect → Filter → Clean

The best workflow to keep SortPin fast long-term:

1. 📊 **Scan a large dataset** from Pinterest
2. 🔖 **Bookmark** only the pins you actually need
3. 🗑️ **Delete the excess scanned data** after each session

This way you keep your saved pins but free up memory.

<figure><img src="/files/sxw93whdQWDrkcMv43cP" alt="Bookmark important pins, delete the rest"><figcaption></figcaption></figure>

***

## 🛠️ Still Slow?

* 🌐 Try [creating a fresh Chrome profile](/faqs/how-to-create-a-new-profile-for-chrome.md) (eliminates extension conflicts)
* 🔄 [Reinstall SortPin](/getting-started/how-to-install-sortpin.com-extension.md) (rare cases — fresh install fixes corruption)
* 💻 Check available RAM — close other Chrome tabs / heavy apps

{% hint style="info" %}
💬 **Still slow after these fixes?** Our [chat support](https://go.crisp.chat/chat/embed/?website_id=48b6c12a-2212-4be1-9e27-2dad7e2d5fb0) team can help diagnose.
{% endhint %}