🙁Displaying data slowly

Why SortPin Pinterest extension displays data slowly — 2 common causes (network speed, too much stored data) and quick fixes for each.

If SortPin loads slowly or freezes when browsing Pinterest, there are typically 2 main causes — both easy to fix.

⚡ Quick Fix Decision Tree

Symptom	Likely Cause	Fix
🌐 SortPin slow today, was fast before	Network or server issue	Wait 5-10 minutes
🐌 SortPin gradually slowed over weeks	Too much collected data	Clear data
🔁 Slows down again after every cleanup	Collecting data you never use	Smart Collect ⭐
💾 Always slow, even fresh install	Low RAM / old computer	Smart Collect

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🌐 Cause 1: Slow Network or Server

Sometimes Pinterest's servers or your internet connection is temporarily slow.

Solution

Wait about 5-10 minutes, then refresh Pinterest and try SortPin again.

💡 If slowness persists for hours, it's likely Cause 2 (too much data), not network.

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💾 Cause 2: Too Much Stored Data

SortPin saves all the data you scan from Pinterest on your computer so you can browse stats and collections later. The more data you accumulate, the slower SortPin gets — because performance depends on your RAM and hard drive.

Solution — Delete Stored Data

Open SortPin and click the "Delete data" button to clear the cache.

Alternative — Delete Database Manually

You can also enter SortPin's data manager to selectively delete:

📚 Full guide: How to Clear Cache to Speed Up SortPin

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⚡ The Best Long-Term Fix: Collect Only What You Need

Deleting data helps once. Smart Collect stops the problem recurring — it lets you choose which data SortPin stores in the first place.

Where to find it

1. Open the SortPin panel

2. Go to the Collect tab

3. Under Smart Collect, toggle each type independently:

Collection	Turn it on if you…
📌 Pins Collection	Research pin performance, download media, sort by saves
📁 Boards Collection	Look for group boards or analyse board themes
👥 Pinners Collection	Build lead lists or study creators

Collect tab — independent toggles for Pins, Boards, and Pinners, with today's collected totals below

Why this makes such a difference

SortPin stores collected data in a local database on your computer. Every type you collect adds to it, and a larger database means slower dashboard queries.

Turning off what you don't use means SortPin never loads it.

Your goal	Recommended setup	Effect
🖼️ Downloading images only	Pins ✅ · Boards ❌ · Pinners ❌	Much lighter database
✉️ Building an email list	Pins ❌ · Boards ❌ · Pinners ✅	Only what lead export needs
🤝 Finding group boards	Pins ❌ · Boards ✅ · Pinners ❌	Only board data
📊 Full niche research	All three ✅	Heaviest — use deliberately

💡 Most people leave all three on and never need two of them. If your dashboard feels sluggish, this is the first setting to check — not the last.

Check your current data volume

The Collect tab shows Today's Stats — total pins, boards, and pinners collected. If those numbers are in the tens of thousands and you only ever use one of them, you've found your bottleneck.

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🗓️ Automatic 7-Day Cleanup

SortPin automatically clears collected data after 7 days, so it doesn't grow forever on its own.

That's a safety net, not a strategy. If you collect heavily, you can still accumulate a lot within a single week — which is why selective collection matters more than the cleanup schedule.

Use Delete data in the Collect tab to clear it immediately at any time.

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💡 Session Workflow for Heavy Research

1. 🎛️ Turn on only the collection types this project needs

2. 📊 Collect your dataset

3. 🔖 Bookmark the pins worth keeping

4. 📤 Export CSV if you want the data outside SortPin

5. 🗑️ Delete data before starting an unrelated project

📤 Exporting first is the key habit. Once the data is in a CSV, there's no reason to keep it inside SortPin slowing down your next session.

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🛠️ Still Slow?

• 🌐 Try creating a fresh Chrome profile (eliminates extension conflicts)

• 🔄 Reinstall SortPin (rare cases — fresh install fixes corruption)

• 💻 Check available RAM — close other Chrome tabs / heavy apps

💬 Still slow after these fixes? Our chat support team can help diagnose.