🔎Find Your Purchase License

Lost your SortPin license key? Two easy ways to find it: search your email inbox or log into your purchase account. Step-by-step guide with video.

Lost or can't find your SortPin license key? You can recover it in 2 ways — both take less than a minute.

✉️ Method 1: Search Your Email Inbox

Your license key was sent to the email you used at checkout. To find it fast:

1. Open the email inbox you used for purchase

2. Search for: Your license key:

3. The email will contain your license code in a copyable block

💡 Can't find the email? Check your Spam / Promotions folder. Search by sender domain lemonsqueezy.com or sortpin.com.

🛒 Method 2: Log Into Your Purchase Account

If you can't find the email at all, retrieve your license from the order portal:

Step 1 — Open My Orders

Go to app.lemonsqueezy.com/my-orders

Step 2 — Sign In

Sign in using the email you used at purchase. Lemon Squeezy will send a magic login link.

Step 3 — Select Your Order

Click on the SortPin order in your list.

Step 4 — View License Details

Here you'll see:

• 🔑 Your license code (copy it)

• 💻 List of devices currently activated under this license

• 📅 Purchase date and plan details

You can also open Licenses & Devices directly from the SortPin panel header

🎥 Video Tutorial

🛠️ Troubleshooting

"I don't remember which email I used"

Check email addresses you commonly use. Search them all for Your license key:. If still stuck, contact support with your purchase date and approximate amount — we can help locate the order.

"My order doesn't show up in My Orders"

Make sure you're signed in with the exact email used at checkout. If you used a different email or made a typo, contact support.

👉 Next Steps

• 🔑 How to Activate Your License

• 💻 Unlink or Deactivate a Device

💬 Still can't find your license? Our chat support team can recover it for you.