💻Unlink or Deactivate Device

Each SortPin license supports up to 5 devices. Learn how to unlink or deactivate a device to free up a slot for a new install.

Each SortPin license supports up to 5 devices/profiles. If you've reached the limit, you must unlink an old device before activating a new one.

🎯 When You Need to Deactivate a Device

• 💻 You bought a new computer and want to move your license

• 🌐 You created a new Chrome profile that counted as an extra device

• 🚫 You reached the 5-device limit and need to free a slot

• 🗑️ You uninstalled SortPin but the device still appears on your license

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🛠️ Method 1: Manage Devices from Your Account

Use this method if you don't have access to the old device.

Step 1 — Open My Orders

Go to app.lemonsqueezy.com/my-orders and log in with your purchase email.

Step 2 — Click Your Order

Click the SortPin order to open its details.

Step 3 — View Linked Devices

Select the license key to see all devices currently linked to it.

Step 4 — Click "Deactivate"

Next to the device you want to remove, click "Deactivate". The slot is now free for a new device.

Licenses & Devices is reachable straight from the top of the SortPin panel

🎥 Video Tutorial

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⚡ Method 2: Unlink From the Device Itself (Faster)

If you still have access to the device you want to unlink, this is much faster:

1. Open Chrome on the device

2. Click the SortPin icon in the toolbar

3. Open the License Key popup

4. Click "Unlink this device"

Click "Unlink this device" in the License Key popup

✅ Instantly frees up the slot — you can activate on a new device immediately.

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📊 Device Limit Quick Reference

Item	Limit
💻 Devices per license	5
🌐 Chrome profiles per device	Each counts as a separate device
🔄 Switching devices	Unlimited (just unlink → re-activate)
⏱️ Cooldown after unlink	None

⚠️ Note: Each Chrome profile counts as 1 device. If you use 3 profiles on one computer, that's 3 of your 5 slots.

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🛠️ Troubleshooting

"I can't see the Deactivate button in My Orders"

Make sure you're logged in with the email used at purchase. If you used a different email, see Find Your Purchase License.

"I unlinked but still can't activate on the new device"

• Wait 1–2 minutes for the server to sync

• Refresh your browser on the new device

• If still stuck: Contact support

"Old devices I don't recognize are taking up slots"

Use Method 1 to deactivate them. Common causes: previous Chrome profile installs, factory resets, or borrowed devices.

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👉 Related Guides

• 🔎 Find Your Purchase License

• 🔑 How to Activate License

• 💳 Manage Your Subscription

💬 Need to transfer to many devices? Our chat support team can help bulk-deactivate or upgrade your plan.