🙏Cancel your Subscription

How to cancel your SortPin subscription in 6 steps. Includes alternatives (pause, downgrade) and refund policy info.

Sorry to see you go! Before canceling, here are some alternatives that might save you money or solve the issue.

🤔 Before You Cancel — Consider These Alternatives

Issue	Alternative
💰 Too expensive	Contact support about downgrade options
🐛 Extension has a bug	Troubleshoot first
🐌 Extension is slow	Clear cache to speed it up
📋 Missing feature	Request a feature — we listen!
😴 Not using right now	Cancel and reactivate later — your license history is preserved

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🚫 How to Cancel — 6 Steps

Step 1 — Open the Billing Portal

Go to sortpin.lemonsqueezy.com/billing

SortPin Billing portal — manage your subscription

Step 2 — Log In

Sign in with the email you used at purchase. Lemon Squeezy will send a magic login link.

Step 3 — Go to Billing Section

Once logged in, navigate to the Billing section.

Step 4 — Find Your Subscription

Locate the SortPin subscription you wish to cancel.

Step 5 — Click the Three Dots

Click the ⋮ three dots (more options) next to the subscription details.

Step 6 — Select "Cancel"

From the dropdown menu, select Cancel. Follow the on-screen instructions to confirm.

Cancel your subscription

✅ Done. Your subscription is canceled — no future charges will be made.

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💡 What Happens After Cancellation?

When	What happens
⏰ Immediately	No more future charges
📆 Until period ends	You keep access to premium features
📅 After period ends	Extension reverts to free/trial mode
💾 Your data	Saved pins and history are preserved
🔄 Reactivate later	Possible anytime — your license history stays

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💰 Refund Policy

If you're eligible for a refund (recent purchase, technical issue):

• Contact chat support with your order number

• Refunds processed via the original payment method

• Processing time: typically 3–10 business days

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👉 Related Guides

• 💳 Manage Your Subscription

• 🔐 Manage License & Devices

• 😢 How to Uninstall SortPin

💬 Have a complaint or suggestion? We'd love to hear from you. Contact support — your feedback helps us improve.