> For the complete documentation index, see [llms.txt](https://help.sortpin.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.sortpin.com/getting-started/manage-license-and-devices/how-to-activate-license.md).

# How to Activate License

{% hint style="info" %}
**Just purchased SortPin?** Activate your license in **4 quick steps** to unlock all premium features.
{% endhint %}

## ✅ 4-Step Activation

### Step 1 — Get Your License Code

Check the **email** you used at purchase for your license code. Search for **"Your license key:"**.

> 🔎 Lost the email? See [Find Your Purchase License](/getting-started/manage-license-and-devices/find-your-purchase-license.md).

### Step 2 — Open the SortPin Extension

Click the **SortPin icon** in your Chrome toolbar, then find and click the **"Activate License"** button.

### Step 3 — Enter Your License Code

A pop-up will appear. **Paste the license code exactly** as it appears in your email (no extra spaces).

### Step 4 — Click "Activate"

Click **"Activate"**. The extension verifies your code and unlocks all features.

🎉 **Congratulations!** Your SortPin license is now active.

## 🎥 Video Tutorial

{% embed url="<https://youtu.be/ys_hG_NLNVg>" %}

## 🛠️ Activation Troubleshooting

### "Invalid License Code"

* Make sure you **copied the entire code** (no leading/trailing spaces)
* Check you're using the **most recent** license code (re-purchases may issue new codes)
* Try copying it from the email again

### "License limit reached" / "5 devices already activated"

You can only activate the license on **5 devices/profiles**. To use it on a new device, you must unlink an old one. See: [Unlink or Deactivate Device](/getting-started/manage-license-and-devices/unlink-or-deactivate-device.md).

### "License activated but features still locked"

* Refresh your Chrome browser (F5)
* Restart Chrome completely
* Try: [Clear SortPin Cache](/faqs/how-to-clear-cache-to-speed-up-the-sortpin.com-extension.md)
* If still stuck: [Reinstall the extension](/getting-started/how-to-install-sortpin.com-extension.md)

### "I activated but accidentally uninstalled the extension"

Your license is tied to your account, not the install. Just [reinstall SortPin](/getting-started/how-to-install-sortpin.com-extension.md) and activate again with the same code — it will count as the same device (unless reinstalled in a new Chrome profile).

## 👉 Related Guides

* [🔎 Find Your Purchase License](/getting-started/manage-license-and-devices/find-your-purchase-license.md)
* [💻 Unlink or Deactivate Device](/getting-started/manage-license-and-devices/unlink-or-deactivate-device.md)
* [💳 Manage Your Subscription](/getting-started/manage-your-subscription.md)

{% hint style="success" %}
💬 **Activation issue?** Our [chat support](https://go.crisp.chat/chat/embed/?website_id=48b6c12a-2212-4be1-9e27-2dad7e2d5fb0) team can help in minutes.
{% endhint %}